INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product I see in the picture?

Yes.
Transparency, honesty and openness is part of the co-values that propel our company and as such we work tirelessly around the clock to ensure our clients receive exactly what they see.

Where can I view my sales/purchase receipt?

Email.
Once you complete the purchase process your receipt which acts as proof of your purchase/payment will be emailed to you immediately via the registered email.

How can I return an item.

As a company we aspire to make our clients happy with each shipment, however when we cannot do that for whatever reason(s); we have return policies that ensure our clients have the easiest of time as they try to return products to the company.

Will you restock the product indicated as out of stock?

Most definitely.
All our out-of-stock products will be restocked in due course. Once restocked each client who has subscribed to our newsletter will personally be notified via mail whereas the rest of our clients will have to visit the website.

Where can I ship my order.

All our products are ready and can be shipped around the world at a small fee via different delivery services depending on our client’s location.

N/B: We appreciate you, serving you is a privilege and as such we take your enquiries very seriously.
Incase you have any question that has not been addressed in the above section feel free to contact us.

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CONTACT US FOR ANY QUESTIONS